UX Upskill | Hyper Island

There has never been a better time to get to grips with remote working methods than now. The world is changing at a rapid pace due to many reasons, the latest being the pandemic, forcing millions to work remotely. So the timing of this challenge was perfect.

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Illustration: Pia Hartvigsen

Our lives are becoming ever more complex with lots of useless products increasingly dominating our lives. In this context it’s important that we don’t add more crap, but instead make sure we create useful and needed products. To help us do that we use design thinking. Understanding how to run a problem solving workshop is a key part of this process. Knowing how to do this remotely is now more important than ever.

Challenge

Ideally, I would start by talking with users and defining problems based on findings from qualitative and quantitative research. However, since we did fieldwork in our last challenge and this was about learning workshop creation, facilitation and getting a deeper understanding of design thinking, I used assumptions instead of insights and jumped straight to the define stage of the design thinking process. …


Fieldwork UX research | Hyper Island

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Robert Collins, Unsplash

The goal of this project was to find opportunities for innovation in the “How might we…” statement above by using the first two steps of the design thinking process. Based on our findings and insights, we would then give recommendations to an imaginary company. To do this though we first had to understand our users and their problems. We did this by empathizing with the users and then defining problems to solve or opportunities for innovation.


Design thinking | Hyper Island

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Photo by Trifon Yurukov on Unsplash

Design thinking is an iterative, human-centered approach for innovation and problem solving. “How might we…” (HMW) is a design thinking technique for brainstorming new ideas. By using these methods we will look for ways to improve the experience of giving gifts. This challenge originates from Stanford d.school and is a project they developed to quickly introduce people to the cycle of design thinking.


UX Upskill | Hyper Island

We were advised to document our journey using Medium. A bit daunting, as I’m not a writer, but it’s good practice and a nice way to keep track of all the things we will learn. Hopefully it will also help me develop my writing skills.

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Photo by Clemens van Lay on Unsplash

It all started because of the ever looming and evolving pandemic. I knew I needed to find something to do that could keep me mentally sane through the coming winter and at the same time help me develop new skills. So this spring I frantically googled for options.

I knew about Hyper Island from way back, but as the vagabond i once were, I had dismissed it as too close to home. At that time, I would rather go study in Australia (the further away the better).

Anyway, I decided to find out what options they had now. That’s how I found the UX Designer Upskill track. At first I got very excited, but when I looked at the application process and realized I had to record a video of myself explaining how I would solve a problem in no more than one minute in English, I panicked and abandoned the whole idea. I hate being recorded and hearing the sound of my own voice, so it felt like an impossible task. …

About

Pia Hartvigsen

Visual designer exploring UX. Love illustration, travelling (uhm…when that was still possible), hammocks and cats, based in Oslo, Norway.

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